Privacy Policy

Effective Date: 22 June 2026

Introduction

Welcome to B. Murphy Paving Solutions. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website or use our services. This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

B. Murphy Paving Solutions is a local business based in Central Scotland, serving homeowners across Glasgow and the Central Belt. We specialise in driveway installations, paving, and groundworks, including resin bound driveways, monoblock driveways, paving and patios, fencing, decking, artificial grass, drainage, and foundations.

For the purpose of the UK GDPR, we are the data controller of your personal information.

Information We Collect

We may collect and process the following data about you:

• Identity Data: Full name.
• Contact Data: Email address and telephone number.
• Project Data: Information about the services you require (e.g., driveway installation, paving, fencing) and specific project details you provide through our quote request form.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.
• Usage Data: Information about how you use our website.

How We Use Your Information

We use the information we collect to:

• Provide you with free estimates and quotes for our services.
• Communicate with you regarding your enquiries and ongoing projects.
• Deliver our paving, driveway, and groundwork services to you.
• Improve our website, services, and customer experience.
• Comply with any legal or regulatory obligations.

Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases for processing your personal data:

• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing a quote).
• Legitimate Interests: Processing is necessary for our legitimate business interests, provided those interests do not override your fundamental rights and freedoms.
• Consent: Where you have given explicit consent for us to process your data for a specific purpose.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Contact Forms and Customer Enquiries

When you submit an enquiry through the contact forms on our website, we collect your name, email address, phone number, selected service, and your message. This information is securely transmitted and used solely to respond to your request, provide an estimate, or address your queries regarding our services.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree.

Website Analytics and Tracking

We use standard website analytics tools to monitor website traffic and user behaviour. These tools may collect anonymous technical data such as your IP address, browser type, and pages visited. This information is aggregated and used to analyse website performance and improve user experience.

Third-Party Service Providers

We may engage third-party service providers to assist with the operation of our business and website, such as website hosting and email service providers. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Sharing

We do not sell, trade, or rent your personal data to third parties. We will only share your information with third parties if:

• We have your explicit consent to do so.
• We are required to do so by law or to respond to valid legal processes.
• It is necessary to protect the rights, property, or safety of B. Murphy Paving Solutions, our customers, or others.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. For customer enquiries that do not lead to a contract, your details will be securely deleted after a reasonable period.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. Access to your personal data is limited to those employees and service providers who have a business need to know.

Your Rights Under UK GDPR

Under data protection laws, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal information.
• Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Business Name: B. Murphy Paving Solutions
• Email: barry_murphy86@hotmail.co.uk
• Phone: +44 7542 873787
• Service Area: Glasgow and Central Scotland

Complaints

If you have any concerns about our use of your personal information, please contact us. You also have the right to complain to the Information Commissioner's Office (ICO) via their website: https://www.ico.org.uk.